Delivery, Refunds & Returns

At Billow & Breeze, we do everything to make sure your parcel arrives on time.

Please note, in the event of industrial strike action by our delivery partners, parcels may be delayed.

The time frames below are estimates and subject to delays outside of our control.

Royal Mail Standard Delivery: 2-4 days 

£4.95

Returns 

If you are looking to return your purchase, it must be returned within 14 days from delivery for a full refund. 

We are unable to accept returns unless they can be deemed:

- Faulty
- Incorrect product
- Not fit for purpose
- If you receive an incorrect, faulty or unfit for purpose product, please do not dispose of said product. If the product has been disposed of, Billow & Breeze will be not able to replace or refund the product.

Refunds

If you do not like your purchase, then please return within 14 days in the original packaging. 

Sale item(s) are non-returnable and non-fundable.

Please note that we do not offer a free return’s service. Returns costs must be meet by the customer.

Delivery charges are non-refundable 

Please return to us at:

Billow & Breeze
17 London Road
Stranraer
DG9  8AF

Please contact Dawn immediately and I can advise on the next steps if you believe that your product should be deemed returnable. To contact us call 07568 591 337 or email billowandbreezeuk@gmail.com. Any other information you may make available to us.